Patient registration
One record for every patient, from the first visit.
- UHID, MRD and patient code
- Photo from webcam
- ABHA number linking
- Merge duplicate patients
For pathology labs & diagnostic centres
Pathology lab software from sample to signed report
Bill the test or pick up the doctor's indent, print the barcode, let the machine send the results, and send the verified report to the patient on WhatsApp, with the TAT on every entry.
Barcode samples
Machine interfacing
Reports on WhatsApp
Stand-alone lab or hospital lab?
Same lab software. Run it on its own, or inside your hospital so tests come straight from the OPD and the wards.
Stand-alone lab
Pathology labs & diagnostic centres
Walk-in patients, referring doctors, maybe an outsource partner lab. You need fast billing and reports that go out on time.
- Lab billing, rate lists and packages
- Barcode samples and machine interfacing
- Referral doctors and outsource credit notes
- Reports on WhatsApp, SMS and email
Hospital lab
Labs inside a clinic or hospital
Tests are ordered by doctors in the OPD and on the wards, and must reach the patient's bill without a paper slip.
- Everything in the stand-alone setup
- Lab indents from OPD and IPD
- IPD lab charges on the hospital bill
- TAT and a pending report list
Labs lose time typing what machines already know
Typing results
Values copied from the analyser by hand: slow, and one typo away from a wrong report.
Lost samples
Samples labelled by pen, hard to trace between collection and the machine.
Report-ready calls
Patients and doctors calling to ask if the report is ready.
What you get
A complete LIS inside your HMIS
Use it as a standalone lab system or together with your hospital.
Lab billing & indents
Bill tests, profiles and packages, or create the bill from a doctor's OPD or IPD indent; track dues.
Barcode sample collection
Print barcode labels and track every sample, OPD and IPD.
Machine interfacing
Results come straight from supported lab analysers into the report.
Your own report design
Letterhead, logo and QR code; male and female ranges, formulas, advice text and signatures.
Outsource labs
Credit notes for tests sent out, attached outside reports, payments and outstanding per lab.
Reports on WhatsApp, SMS & email
Send verified reports from the lab screen, with TAT and a delivery log for every entry.
Inside the lab module
From the doctor's order to the patient's phone
Tests ordered from OPD or IPD reach the lab on their own. Every step is timed, every report is checked, and the patient gets it on WhatsApp.
Tests ordered from OPD or IPD land in the lab
The doctor orders tests while seeing the patient. The lab sees them at once as pending indents, with no slip of paper to carry.
- Indents from the OPD consultation and from IPD wards
- Who ordered it and when, test by test
- "Create bill" in one click, or mark the indent complete
- IPD lab charges are added to the patient's hospital bill
Turnaround time on every report
Billing, sample collection and the report are each stamped with the time and the person. The TAT is worked out for you.
- Bill, sample and report time, and who did each step
- TAT shown on every patient entry
- Pending reports list, so nothing waits unnoticed
Every test's status, and one click to send
See which reports are generated and which are verified, test by test. Send the verified ones to the patient straight from the same screen.
- Generated and verified status for each test, in-house or outsourced
- "Send verified report to patient" on WhatsApp, SMS and email
- Delivery log shows what went out, on which channel and when
Attach reports from other labs
Outsourced lab reports, scans or any other file stay with the patient's lab entry, next to your own reports.
- Drag and drop PDFs or images onto the entry
- Attached files go to the patient with the email
- Only an admin can delete an uploaded file
Print exactly what you want
Before printing, choose the order of test groups, the columns, page breaks and whose signature goes under each one.
- Order, columns, header and page break for each test group
- Pick the signing doctor for each group
- Print with or without your letterhead and logo
- Print all reports, or only the verified ones
Reports that look like your lab
Your name, logo, address and a QR code on top. Each test set up the way your pathologist wants it.
- Letterhead with logo, address, contact and QR code
- Units, method and reference ranges, separate for male and female
- Formula tests calculated for you, advice text on low or high values
- Machine test names, so analyser results land in the right row
Outsource labs, credit notes and payments
Tests you send to other labs are tracked with the lab, the referring doctor and the amount, until the lab is paid.
- Outsource credit note for every test sent out
- Filter by lab or referring doctor, OPD or IPD patient
- Payments to each lab and what is still outstanding
Patient flow
One test, start to finish
Billing or indent
Bill a walk-in patient, or pick up the tests ordered from the OPD or the ward.
Sample collection
Barcode label printed; sample tracked on the sample dashboard.
Machine
Analyser results flow into the report automatically.
Check
The pathologist checks the values before the report goes out.
Delivery
Verified report printed or sent on WhatsApp, SMS and email; TAT recorded.
Also included
Plus the complete Cloud Health HMIS
Reception, billing, pharmacy and reports work together with your specialty screens.
Register patients in seconds and keep the waiting area calm.
Appointments
Walk-ins and online bookings in one diary.
- Doctor-wise schedules and leave days
- Booking from the patient app
- SMS confirmations and reminders
Token & queue display
Patients see their turn on the TV, staff stop shouting names.
- Token numbers per doctor
- Waiting-time tracking
- Queue screen for the waiting hall
Referrals
Know which doctors send you patients.
- Referral doctor records
- Referral reports
- Referral payments
Every rupee recorded, every department.
Billing
OPD, IPD, procedure, lab and pharmacy bills.
- Rate lists and packages
- Cash, card and UPI
- Advances, refunds and dues
- Estimates for patients
TPA & insurance
Cashless patients without the chaos.
- Insurance companies and TPA panels
- Corporate tie-ups
- Claim tracking and combined bills
Accounts
Your books inside your hospital software.
- Ledgers and vouchers
- Bank reconciliation and trial balance
- Doctor and referral payments
- Tally and Excel export
Know how your hospital is doing, today.
Dashboards
A screen for every role: reception, doctor, nurse, billing, owner.
- Today's OPD, IPD and collections
- Billing and outstanding
- Lab, pharmacy and inventory
Reports & MIS
Hundreds of ready reports, printed or in Excel.
- Daily collection, doctor-wise
- Diagnosis and area-wise analysis
- Custom Excel reports
HR & payroll
Staff, shifts, leave and salary.
- Biometric attendance
- Shift rotation and holidays
- Salary, letters and certificates
SMS & WhatsApp
Reminders and updates that patients actually read.
- Appointment reminders
- Report-ready alerts
- Follow-up messages
Cloud Health AI
Ask your hospital a question in plain English.
- Beds, admissions and discharges
- Collections and dues
- A patient's past visits and medicines
Users & security
Each person sees only what their role allows.
- Role-based access
- User activity log
- Tasks between teams
Trusted across India
1000+ customers run on Cloud Health
Questions doctors ask us
Pathology lab software: common questions
Didn't find your answer?
Ask on WhatsAppCan Cloud Health connect to our lab machines?
Yes. Cloud Health supports lab instrument interfacing so results come straight from the analyser into the report. Tell us your machine models during the demo.
Does it support barcode sample collection?
Yes. You can print barcode labels at collection and track each sample on the sample dashboard.
Can we send reports to patients on WhatsApp?
Yes. Send the verified reports to the patient on WhatsApp, SMS and email from the lab screen. A delivery log shows what went out and when, and attached files go with the email.
Can doctors send lab orders from the OPD or the wards?
Yes. Tests ordered in the OPD or IPD appear in the lab as pending indents. Create the bill in one click; IPD lab charges are added to the patient's hospital bill.
Can we see the turnaround time (TAT)?
Yes. Bill, sample and report times are recorded with who did each step, and the TAT is shown on every patient entry. Pending reports have their own list.
Can we print reports in our own design?
Yes. Reports print on your letterhead with your logo and a QR code. Set units, methods and male and female ranges for each test, formulas and advice text, and choose the order, columns, page breaks and signing doctor of each test group before printing.
Can we manage outsourced tests?
Yes. Outsource lab records, credit notes and pending results are tracked.
Does it handle referral doctors?
Yes. Referral doctor records, referral reports and referral payments are built in.
See Cloud Health running with your own workflow
Book a free demo with our team. When you are ready: free data migration, free staff training and a free trial.
- No commitment
- Works online & offline
- ABDM certified